Welcome to SiteSpot.uk!

Terms of Service

Effective date: 9 November 2026

1. About Us

1.1. These Terms of Service ("Terms") govern the provision of professional consultancy and related services by SiteSpot Limited ("SiteSpot", "we", "us" or "our").

1.2. SiteSpot Limited is registered in England and Wales under company number 15815947.

Registered office: 3rd Floor, 86–90 Paul Street; EC2A 4NE; London; England; United Kingdom

1.3. Our services are offered exclusively to businesses, property developers and other professional customers acting for business purposes ("Client", "you" or "your"). They are not intended for consumers purchasing services for personal, domestic or household purposes.

1.4. By accepting a quotation, purchasing a consultation, instructing us to undertake work or otherwise agreeing to these Terms, you confirm that you are authorised to enter into the agreement on behalf of your business.

2. Our Services

2.1. SiteSpot provides independent land acquisition consultancy, research, strategic advice and associated technical and administrative services.

2.2. Depending on the agreed scope, services may include:

• Land acquisition strategy and requirements analysis.

• Identification and preliminary screening of potential development sites.

• Research into land ownership and relevant property information.

• Preparation of candidate-site schedules and prospect lists.

• Advice on landowner outreach strategy and correspondence.

• Setup and configuration of CRM systems, landing pages, forms and automated workflows.

• Preparation of outreach templates and campaign materials.

• Training, technical support and ongoing consultancy.

2.3. The precise scope, deliverables, timetable, fees and responsibilities for each assignment will be agreed in writing, normally through a proposal, quotation, statement of work or written confirmation.

2.4. Unless expressly agreed otherwise in a separate, legally compliant engagement, SiteSpot does not act as your estate agent, represent you in negotiations with property owners, conduct buyer–seller introductions or negotiate property acquisitions on your behalf.

2.5. You remain responsible for authorising and conducting landowner outreach, responding to interested parties, arranging and attending negotiations, and making acquisition decisions.

2.6. Services requiring regulatory registration or authorisation will not be provided unless the applicable requirements have been satisfied.

2.7. Formal site assessment reports, professional property valuations, architectural design, legal advice and regulated estate-agency services are outside the scope of these Terms and require separate arrangements where offered.

3. Initial Consultation and Quotations

3.1. SiteSpot may offer an initial free 20-minute discovery call to discuss your requirements and determine whether our services may be appropriate.

3.2. Where agreed, the next stage is a £197 Land Acquisition Strategy Session, payable in advance.

3.3. The Strategy Session comprises a detailed consultation concerning your acquisition objectives, current processes, requirements and potential improvements, followed by a written proposal and quotation for any recommended further work.

3.4. The £197 fee is earned upon delivery of the agreed Strategy Session and associated written proposal. It is non-refundable once those services have been delivered, except where required by law or where SiteSpot has materially failed to provide the contracted service.

3.5. If SiteSpot cannot provide the paid Strategy Session, we will offer an alternative appointment or a refund. Cancellation or rescheduling requests received before delivery will be considered reasonably, taking account of work already undertaken and any agreed cancellation arrangements.

3.6. Any subsequent proposal is subject to your approval. You are under no obligation to commission further services.

3.7. Quotations are valid for 30 days unless otherwise stated.

4. Fees, Prepayments and Expenses

4.1. Consultancy may be provided through prepaid time allocations, fixed-fee assignments or another pricing arrangement agreed in writing.

4.2. Unless otherwise agreed, fees must be paid before work commences.

4.3. Prepaid consultancy time is deducted according to the work undertaken, including agreed research, preparation, implementation, meetings, training and administration.

4.4. Time records or progress summaries will be provided upon reasonable request.

4.5. Unused prepaid consultancy time remains available as credit for 12 months from the date of purchase, after which it expires. We will provide reasonable information about the outstanding balance upon request.

4.6. Prepaid credits are not transferable between unrelated businesses without our written agreement.

4.7. Where SiteSpot permanently discontinues the relevant services or is unable to provide the contracted work, the Client will be entitled to an appropriate refund of unused amounts for services that cannot be delivered.

4.8. The Client is responsible for agreed third-party expenditure, including property information, title searches, software subscriptions, CRM licences, postal campaigns, printing, hosting, data services and other approved operating costs.

4.9. Wherever practicable, such expenditure should be incurred through accounts owned and funded directly by the Client. SiteSpot will not incur material additional third-party expenses on the Client's behalf without prior authorisation.

4.10. Fees are exclusive of VAT where applicable. Any VAT properly chargeable will be shown on the invoice.

4.11. SiteSpot does not charge a property acquisition commission, success fee or finder's fee under these consultancy arrangements.

5. Client Responsibilities

5.1. The Client will provide accurate acquisition requirements, relevant background information, timely decisions and reasonable cooperation.

5.2. The Client is responsible for reviewing and approving candidate sites, prospect lists, outreach correspondence, campaign budgets, workflows and other material before operational use.

5.3. The Client retains responsibility for all landowner contact, negotiations, property investigations, professional appointments and acquisition decisions.

5.4. The Client must ensure that its marketing, correspondence, data processing, property dealings and use of third-party systems comply with applicable law, including UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 and any relevant property legislation.

5.5. The Client must not use SiteSpot's services or deliverables to conduct unlawful, misleading, discriminatory or otherwise improper activities.

5.6. SiteSpot may decline, suspend or terminate instructions that would require unlawful processing, breach third-party licence restrictions or exceed the agreed consultancy scope.

6. Site Research and Prospect Lists

6.1. Site research and candidate-site identification are based on the Client's agreed requirements and the information reasonably available at the time of the assignment.

6.2. Inclusion of a property in a prospect list does not establish that it is available for purchase, that its owner wishes to sell, that planning permission is likely to be granted or that the property is commercially viable.

6.3. Research outputs are preliminary decision-support materials and should not be treated as substitutes for legal due diligence, surveying, environmental investigation, formal planning advice or professional valuation.

6.4. SiteSpot provides research and consultancy services on a non-exclusive basis, unless exclusivity is expressly agreed in writing.

6.5. Accordingly, where acquisition requirements overlap, the same property or development opportunity may be identified independently for, or included in research provided to, more than one Client.

6.6. No Client acquires exclusive rights to a property, owner contact or opportunity merely through its inclusion in a SiteSpot research output.

6.7. SiteSpot will not knowingly disclose one Client's confidential acquisition strategy, unpublished internal decisions, correspondence or other confidential information to another Client without authority or another lawful basis.

6.8. Where a particular assignment presents a material conflict of interest, SiteSpot may discuss appropriate safeguards, decline the instruction or propose a separately agreed arrangement.

7. CRM, Automation and Third-Party Platforms

7.1. SiteSpot may recommend, configure or provide implementation support for third-party software, including CRM platforms, website forms, automation services, mailing platforms and related tools.

7.2. Unless expressly agreed otherwise, such accounts should be registered in the Client's name and remain under its ownership and administrative control.

7.3. The Client is responsible for ongoing subscription fees, usage charges, compliance with provider terms and maintaining appropriate account access.

7.4. SiteSpot does not guarantee continuous availability, unchanged functionality or uninterrupted integrations provided by third parties.

7.5. SiteSpot will exercise reasonable skill and care in implementing agreed systems, but software configuration and automation require testing, supervision and periodic maintenance.

7.6. The Client is responsible for reviewing and authorising live communications, campaign settings and automated actions before activation.

7.7. SiteSpot is not responsible for correspondence or transactions initiated by the Client contrary to agreed instructions or after unauthorised modification of the configured systems.

7.8. On termination, SiteSpot will reasonably cooperate with the handover of configured systems, documentation and agreed work product. Additional migration, training or technical support may be separately chargeable.

8. Intellectual Property and Licence to Deliverables

8.1. SiteSpot retains ownership of its pre-existing intellectual property, methods, templates, research techniques, training materials, software configuration methodologies and general know-how.

8.2. Subject to full payment of the relevant fees, the Client receives a perpetual, non-exclusive, worldwide licence to use, reproduce and adapt the deliverables specifically created for it for its own internal business and property acquisition activities.

8.3. This licence allows the Client to continue using the agreed deliverables after the consultancy engagement ends.

8.4. The Client may share relevant deliverables with employees, advisers, contractors, lenders and transaction professionals where reasonably necessary for its business, subject to confidentiality and applicable licence restrictions.

8.5. The licence does not permit commercial resale, redistribution as a competing research product or sublicensing of SiteSpot's proprietary templates or methodologies to unrelated businesses without written permission.

8.6. Third-party data, mapping, imagery, software and other licensed materials remain subject to their respective owners' terms. SiteSpot cannot grant rights greater than those permitted by the relevant third-party licence.

8.7. The Client retains ownership or control, as applicable, of information and content it supplies, its own CRM accounts and its own legitimately collected prospect communications and records.

9. Confidentiality

9.1. Each party will keep confidential any non-public commercial, technical, financial or business information obtained from the other party in connection with the services.

9.2. Confidential information may be used only for performing the agreement or exercising rights under it.

9.3. The confidentiality obligation does not apply to information that is already public, lawfully known independently, received lawfully from a third party without confidentiality restrictions or required to be disclosed by law.

9.4. Each party may disclose confidential information to its professional advisers, authorised personnel and appropriate service providers where necessary, subject to suitable confidentiality obligations.

9.5. These confidentiality provisions continue for three years after termination, or longer for information qualifying as a trade secret for as long as it remains protected by law.

10. Data Protection

10.1. Each party will comply with applicable UK data protection legislation.

10.2. Where the Client determines the purposes and means of collecting and using landowner or prospect personal data, the Client will ordinarily act as the data controller.

10.3. Where SiteSpot accesses, imports, stores, organises or otherwise processes that personal data solely on the Client's documented instructions, SiteSpot will ordinarily act as a data processor.

10.4. Where SiteSpot independently determines the purposes and essential means of particular processing activities, it may act as a separate controller for those activities. The parties will identify and document their respective roles where necessary.

10.5. The Client is responsible for establishing an appropriate lawful basis for its prospecting, providing required privacy information, maintaining suppression and objection records, and ensuring that proposed marketing communications comply with applicable law.

10.6. SiteSpot will implement reasonable technical and organisational security measures, restrict access to authorised persons and use Client personal data only for agreed purposes and lawful instructions.

10.7. SiteSpot may provide services remotely, including through authorised access from outside the United Kingdom. Any such access will be subject to appropriate security arrangements, contractual permissions and international transfer requirements where applicable.

10.8. Where SiteSpot processes personal data as a processor, the parties will enter into an appropriate data processing agreement satisfying Article 28 of the UK GDPR before that processing begins.

10.9. SiteSpot will not appoint an external sub-processor for Client personal data without the required authorisation and contractual protections.

10.10. Upon termination, personal data processed for the Client will be returned or securely deleted in accordance with the applicable data processing agreement, subject to legal retention obligations.

10.11. SiteSpot's processing of its own website visitors, enquiries and customer administration data is described separately in its Privacy Policy.

11. Professional Advice and Limitations

11.1. SiteSpot will provide its services with reasonable skill, care and diligence.

11.2. Research, planning commentary and acquisition advice reflect the information available, assumptions made and scope agreed at the time.

11.3. SiteSpot does not guarantee the accuracy or completeness of information supplied by public authorities, data providers, landowners or other third parties.

11.4. SiteSpot does not guarantee a particular number of suitable sites, landowner responses, appointments, planning permissions or successful acquisitions.

11.5. Any discussion of possible development capacity, planning prospects or commercial outcomes is indicative unless expressly identified as a separately commissioned formal professional opinion.

11.6. The Client remains responsible for obtaining appropriately qualified legal, valuation, surveying, environmental, financial and other specialist advice before entering a property transaction.

12. Limitation of Liability

12.1. Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence.

• Fraud or fraudulent misrepresentation.

• Any liability that cannot lawfully be excluded or restricted.

12.2. Subject to clause 12.1 and to the extent permitted by law, SiteSpot's total aggregate liability arising from or in connection with a particular assignment, whether in contract, tort (including negligence) or otherwise, shall not exceed the fees paid to SiteSpot for the specific assignment giving rise to the claim.

12.3. Subject to clause 12.1 and applicable law, SiteSpot will not be liable for indirect or consequential losses, including loss of anticipated profit, lost acquisition opportunities or business interruption, insofar as such exclusions are lawful and reasonable in the circumstances.

12.4. The parties acknowledge that the fees reflect the agreed scope of the services and the allocation of risk under these Terms.

12.5. Where a Client requires an increased contractual liability limit or additional professional assurance, the parties may negotiate a separately priced arrangement before the relevant assignment begins.

12.6. This clause is subject to all applicable statutory controls on exclusions and restrictions of liability, including the reasonableness requirements of the Unfair Contract Terms Act 1977.

13. Suspension and Termination

13.1. Either party may terminate an ongoing consultancy arrangement by providing 14 days' written notice, unless otherwise agreed for a particular assignment.

13.2. Either party may terminate immediately where the other commits a material breach that cannot be remedied or is not remedied within 14 days after written notice.

13.3. SiteSpot may suspend work for non-payment, unlawful instructions, material security concerns or failure to provide necessary information or cooperation.

13.4. Fees for services properly performed before termination remain payable.

13.5. Subject to clause 4.7, unused prepaid consultancy time remains available during its original 12-month validity period and may be applied to a suitable subsequent assignment.

13.6. Termination does not affect accrued rights, confidentiality obligations, applicable intellectual property rights, data protection duties or other provisions intended to survive termination.

14. Website Information

14.1. The information on this website is provided for general information about SiteSpot's professional services.

14.2. Website content does not constitute an offer of professional advice tailored to any particular property or acquisition.

14.3. SiteSpot may update website information, service descriptions and indicative prices without notice.

14.4. Changes to website content do not retrospectively alter an assignment already agreed unless the parties consent.

15. Changes to These Terms

15.1. SiteSpot may update these Terms periodically.

15.2. Updated Terms will be published on this website with a revised effective date.

15.3. Material changes affecting an existing engagement will apply only where permitted by the applicable agreement and law, or where separately agreed with the Client.

16. General Provisions

16.1. Neither party may assign its material contractual obligations without the other's consent, except where permitted by law or as part of an agreed business transfer.

16.2. Neither party will be liable for delay caused by events beyond its reasonable control, provided reasonable steps are taken to minimise disruption.

16.3. If any provision is found invalid or unenforceable, the remaining provisions will continue in effect so far as legally possible.

16.4. Failure to enforce a provision does not constitute a waiver of future rights.

16.5. These Terms, together with the agreed quotation, statement of work and any applicable data processing agreement, constitute the agreement for the relevant services. In the event of conflict, the specifically agreed statement of work takes precedence for commercial scope and fees, while any data processing agreement takes precedence for its subject matter.

16.6. Nothing in these Terms creates a partnership, employment relationship, joint venture or estate-agency appointment between SiteSpot and the Client.

## 17. Governing Law and Jurisdiction

17.1. These Terms and any dispute arising from them are governed by the laws of England and Wales.

17.2. The courts of England and Wales shall have exclusive jurisdiction, subject to any mandatory applicable law.

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SiteSpot Limited

Company Number: 15815947

3rd Floor, 86–90 Paul Street

London, England, EC2A 4NE

United Kingdom